07 September 2010

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About Us

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What does ViAGO do?

Rapid Productivity Improvement!

We maximize business success quickly and safely i.e. we typically cause a significant jump in performance within 90 Days.

We look into your business for the point of most leverage and work on that point first. We have found in the past that point is a behavior or policy.

How does ViAGO cause Rapid Productivity Improvement?

We do this by assisting businesses with paper based systems (no new computers or software) that provide visibility into your business.  These systems allow you to:

• Predict delivery times
• See what work is coming up
• Easy to train people to run the system
• Reduces stressed out people
• Focuses on the flow of money not product or services
• Promotes self directed work teams
• Creates a more harmonious environment

Financial Outcomes:

• 50% reduction in factory Lead Time
• 30% reduction in Work In Progress
• 20% increase in Output
• Results in less than 10 days
• Measurable results in the first 5 days

Many people believe that if consultants arrive it creates downtime in production / processing work in a services environment. With us, you can expect output to rise in the week we implement.

To get these sorts of wins, you are going to have to give up beliefs about the way you think production and business management occurs. Why, because your current belief set gave you what you currently have and we want something very different, i.e. the 50, 30, 20, 10, 5 described above.

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Guarantees

We have found that many business people fear "consultants"... so do we!

Like you, we find that dealing with consultants is often difficult and unrewarding (although we do use a couple of good ones when the need arises)...

... So we have decided to structure our business so that we can offer 3 rather unusual guarantees...

1) We guarantee to stay with you until it works
2) We guarantee you won’t want to change back
3) We guarantee your people will understand
 

What are these guarantees all about? Well, the first thing we don't like about consulting, is that it doesn't seem right to charge by the hour or the day, and when the "budget" is used up, and the job isn't complete, demand more money to come back and finish the job...

... So at ViAGO, we give you a project price, and we stay on the project until the objectives are achieved.

Understandably, after being burned a few times when we first tried this, we have had to develop some pretty reliable ways to ensure projects are successful, quickly!

The second and third guarantee relate to the fear that the changes "won't stick", and that "it's too complex, my people won't understand"...

... once again, in order to be sure that we don't end up on a site for ever (since we have to stay until it works), we have had to figure out how to make the implementation understandable, and ensure that your team will PREFER to run the systems the new way - so that changing back is of little interest.

Find out more about the services ViAGO offers!